Frequently Asked Questions

  • Staxkz Visualz is based out of Atlanta, Ga.

  • Yes! We travel Worldwide!

    • Any shoot located 2 hours outside of the Atlanta area will be subject to a travel fee. The travel fee varies based on the location and the needs of the shoot!

  • All final photos and videos will be delivered through an online gallery where you can view and download.

  • We recommend a total of 2-4 people for anything outside. Large groups of people tend to take the focus away from the actual pictures and we end up shooting way less than what we were supposed to.

    For inside studio shoots, keep it down to 2-5 guests if not being shot.

  • No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall product delivery. For example, because we shoot with low apertures, sometimes we take a few extra shots to make sure we have the perfect focus. We don’t expect you to have the expertise or the time to zoom into each image to select the one with the sharpest focus, so we spend hours doing that on our end. In another example, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With our expertise of processing millions of images each year, we may eliminate ones that we feel are duplicates and only deliver the best one.

  • Yes. The extent of editing or retouching is determined when booking.

  • The sooner, the better! Bookings tend to go quickly the closer we get to specific dates. Booking in advance will ensure you get the time and date that works best for you. We occasionally have last minute spots available, so don’t hesitate to send us a message to find out!

  • We wish that we could work with every budget! From time to time, we will try to work within a set budget if we have the date available. If you have a special circumstance like this, please message us so we can chat more! Normally we are more flexible to this on Tuesday - Thursday mornings.

  • We DO NOT provide portrait services for ages under 16.

    *Excluding Family Portraits, E-commerce, & Events*

  • Proofs are returned to the client within 1-5 business days from when they are taken, During grad season it may be 5-10 business days.

    Edited images are returned between 4 - 7 business days from when the client selects images to be edited.

    * If Rushed Edits aren’t purchased.*

    Extra edits are serviced later after the initial packaged photos are returned.

  • The photos looks gorgeous straight out of camera but we add color correction, blemish removal, stray hair removal, sky replacement if needed, etc.

    We DO NOT do body modifications unless paid for in the “premium edits” add on.

    PLEASE wear your correct size!